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Frequently Asked Questions
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What's the cost of delivery?All deliveries to the UK will be sent via Royal Mail Tracked 48, which costs £3.50. If you need something sent next day delivery, please get in touch and we will see what we can do. For orders over £50, delivery is free.
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Do you ship internationally?At present, we are not able to ship internationally, but hopefully that's something we will be able to offer in the future!
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How long will it take for delivery?Orders will be posted by Royal Mail 2nd class delivery which takes 3 - 5 business days. If you need something quicker, please get in touch and we'll see what we can do for you.
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What if I want to return an item?We hope you love our clothing but if you have any issues, we are happy to offer an exchange or refund. Please note that return postage needs to be paid for by the buyer.
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What's your sizing like?The Oh no! and Kidding Around sweatshirts come up small so for those, we would recommend ordering a size up. The others are pretty true to size, but if in doubt, we suggest ordering a size up. More detailed info on sizes is included in each product description.
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Do you offer gift wrapping?All orders come wrapped in tissue paper with a hand written note. If you're sending as a gift, leave a note in your order and we'll write your message on the card enclosed.
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What payments methods do you accept?We accept most major credit/debit cards, Apple Pay and Paypal.
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How do I order wholesale?If you are interested in stocking our products, please email us directly at hello@toogoodandthegang.com
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